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Get Started

  • SyncSign Infrastructure Overview
    • Calendar System
    • SyncSign Server
      • SaaS Cloud
      • On-Premise
    • SyncSign Hub
    • SyncSign Node

Hardware Usage Instructions

  • SyncSign Hub H1
    • Start the Configuration
    • Bind hub to your account
      • 1. Use Token
    • Reset the Hub
    • Release Note
  • SyncSign Hub H2
    • COMING SOON
  • SyncSign Gateway Kit
    • What’s in the Box ?
    • Introduction
    • Specification
    • Installation
  • 7.5-inch Display
    • Basic Installation
    • Work Modes
      • 7.5-inch Display （D75R/D75Y）
    • QR Code Function
    • Release Note
  • 7.5-inch Display based on BLE
    • Basic Installation
      • 7.5-inch Display （D75C-LEWI）
  • 4.2-inch Display
  • 4.2-inch Display based on BLE
  • 2.9-inch Display
    • Basic Installation
    • Troubleshooting
      • How to pair the display with the Hub?
  • 2.9-inch Display based on BLE
    • Basic Installation
  • Installation Guide for Displays
    • 1. Secure Wall Mount Bracket
    • 2. Magic Sticker
    • 3. PVC Price Tag Holder

Integration (Cloud)

  • Using Google Calendar
    • Set different time zones for google calendar events
    • Set a different time zone for google calendar
  • Using Google Workspace (G Suite)
    • Get Started
    • Setting permissions for editing calendar events
      • How Empolyees Use Room Resources
      • How SyncSign manages calendars
      • Share managed calendars with the booking user directly
      • Google Workspace (G Suite)(Google Apps) access rights
        • Grant SyncSign Super Admin rights
        • Share a resource calendar with SyncSign
  • Using Office 365
    • How to create a room resource
    • Use Delegated User account to integrate
  • Use Office 365 with SyncSign’s global administrator authorization method
    • How to create a room resource
    • Office 365 access rights - How to add a new user
    • Office 365 access rights - delegated user
    • Sign in as a Global Admin User/Delegated User on SyncSign APP
    • How to set different time zones for office 365 events
    • How to fix event titles for meeting room calendars in Office 365 and Exchange
      • Why is this happening?
    • Why a Global Admin is needed for the O365 app method set up
      • The big picture
      • What does the installed app do?
      • Why not only share access to the room calendars?
      • Why does it ask for full access to all mailboxes?
  • Setting up delegation using PowerShell
  • Modify the Settings of the New Room Resource
    • Overview
    • Problem
    • Solution
    • Solution 1: Connect to Exchange Online via PowerShell
      • Prerequisites
      • Step 1: Install Exchange Online PowerShell Module
      • Step 2: Load the Exchange Online PowerShell Module
      • Step 3: Connect and Authenticate
      • Step 4: Modify Calendar Processing Settings
    • Option 2 (Modify via Azure Cloud Shell, fees are required)

Integration (On-Premise)

  • On-Premise Server (SOPS) Setup
    • Introduction
    • Preparation
      • Virtual Machine
      • Cloud Computing Instance
    • Install
      • Virtual Machine
      • Cloud Computing Instance
    • Setup
      • Basic Setup
        • Setup Data Sources
      • Secure Enhancement
    • Usage
      • Web Serivces by SOPS
      • Add A Hub to the SOPS
      • Add A Display Node to the SOPS
  • Cloud Computing Instance
    • Create a new EC2 instance via AMI
    • Configure your EC2 instance security group
    • Access your SOPS
  • Using Exchange Server
    • Introduction
    • Create the room resources
      • Creating room via the shell
      • Creating room via Exchange console
      • Add room to room list
      • Configure each room
        • All rooms via shell
        • Single room via shell
    • Create a Service Account
      • Creating a service account via the shell
      • Creating a service account via Exchange console
    • Configure roles for service account
    • Connect SyncSign to your Exchange Server
    • Link the room calendars to SyncSign Displays
    • FAQ
  • Using Google Calendar/Google Workspace (G Suite)
    • Obtain the Developer Credentials for API Access
    • Setup the SOPS to Access the API
    • Calendar Integration on the SOPS
  • Using Office 365
    • Summary
    • Obtain the Developer Credentials for API Access
    • Setup the SOPS to Access the API
    • Calendar Integration on the SOPS
  • Using CalDAV on NextCloud
    • How to create a room resource
      • Create “Resources” Account
      • Create Calendars for Rooms
    • Configuration on the SOPS
  • Using CSV URL
    • Generate URL
    • Configuration on the SOPS
    • Features

Web Portal Instructions

  • Hub Web Portal
    • How to Access the Hub Web Portal
      • Find Hub’s IP address via Sync-Sign App
      • Find Hub’s IP address via router
    • Link Hub with an Account
    • Update Info on Displays
    • Template Setup
    • Calendars Management
    • Hub / Displays Management
    • Run Your Own Plug-in
    • Local API for Http Request
    • Check Hub Update
    • Check 7.5 Inch Display Update
    • Download System Log
  • App Web Portal
    • How to Access the App Web Portal

Advanced Features

  • Design Your Template
  • Work Modes
    • D75C-LEWI
      • WiFi Only Mode
      • WiFi + BLE Dual Mode
    • D75R / D75Y
      • WiFi Only Mode
      • WiFi + ZigBee Dual Mode
      • ZigBee Only Mode
  • WiFi Mode Setup for SyncSign Displays
    • Concept
    • Setup Guide
      • Enter Setup Mode
      • Link SyncSign Display with an Account
    • Battery Life Estimates
    • Create Customized Data Source Server
  • Create Customized Render Data Server
    • Concept
    • Server Setup
    • Display Setup
    • Hub Setup (Not Available Yet)
  • QR Code Function
  • PAN Channel Planning
    • Background

Technical Info

  • Firewall Configuration for Devices
    • Using with SyncSign Cloud
    • Using with SyncSign On-Premise Server
    • Using Hub’s Portal or Mobile Apps
  • Firewall Configuration for Devices Linking with Cloud
    • Services by SyncSign (Outbound)
    • Basic Network Services (Outbound)
    • Services by Data Sources (Outbound)
  • Network Requirements for Hub Device & Mobile Apps
    • Inbound to SyncSign Hub (Optional)
    • Services Required by SyncSign Mobile App / Web Portal (Outbound)
  • Firewall Configuration for On-Premise Server (SOPS)
    • Background
      • A. All-in-LAN deployment
      • B. Internet + LAN deployment
    • Firewall Settings
      • From SOPS to Internet (Outbound)
        • Services for OTA
        • Basic Network Services
        • Services by Data Sources (Optional)
      • From Internet to SOPS (Inbound, for Hubs)
      • From Internet to SOPS (Inbound, for Data Source)
      • From Hubs to SOPS on the Internet (Outbound)

Support

  • Product Usage FAQ
    • Device Connectivity Issues
      • On the Issue of Device Going Offline
        • Hub（H1） + Display (based on the BLE)
        • Hub + Display (based on the ZigBee)
    • Question about Display Refresh Failure
      • Display (based on the BLE)
    • Common Usage Questions
      • Do I Need to Purchase a Hub / Can the Display Work Independently?
        • 7.5-inch Display Standalone Mode (Not Recommended)
      • How often does the Display refresh? Can I control it?
      • Defects in the Display Calendar Template Layout
      • Can I create my own calendar template?
    • Where can I find more troubleshooting tips?
  • Calendar Data Source FAQ
    • How to Choose the Right Calendar Data Source?
    • General Questions
      • How to Trigger Display Synchronization and Refresh
    • Office 365 Related Issues
      • Microsoft 365 Compatibility
        • Which Microsoft 365 licenses are supported?
        • Does SyncSign support Microsoft GCC High?
        • Can I use a personal Microsoft account?
      • Room/Calendar Not Appearing in SyncSign Client
        • 1. Verify Calendar Access and Delegate Settings
        • 2. Check Outlook Calendar Grouping (My Calendars vs Other Calendars)
        • Recommended Investigation Order:
        • Summary:
    • Display Synchronization Refresh Failure
      • 1. Check Microsoft 365 Account Permissions
      • 2. Integration Failure Due to Client Secret Expiration (SOPS Deployment)
    • Event Title Shows Organizer Name Instead of Event Subject
    • Other Issues
  • Technical Specifications and Features
    • Product Information
      • About the Different Models of SyncSign Display
        • Display (based on the BLE)
        • Display (based on the ZigBee)
      • About the SyncSign Product Deployment
      • Function of the button on the right side of the 7.5-inch Display (BLE Version)
    • Other Issues
  • Feedback
  • Responsible Vulnerability Disclosure
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