SyncSign’s User Manual

Get Started

• SyncSign Infrastructure Overview
  • Calendar System
  • SyncSign Server
  • SyncSign Hub
  • SyncSign Node

Hardware Usage Instructions

• SyncSign Hub H1
  • Start the Configuration
  • Bind hub to your account
  • Reset the Hub
  • Release Note
• SyncSign Hub H2
  • COMING SOON
• SyncSign Gateway Kit
  • What’s in the Box ?
  • Introduction
  • Specification
  • Installation
• 7.5-inch Display
  • Basic Installation
  • Work Modes
  • QR Code Function
  • Release Note
• 7.5-inch Display based on BLE
  • Basic Installation
• 4.2-inch Display
• 4.2-inch Display based on BLE
• 2.9-inch Display
  • Basic Installation
  • Troubleshooting
• 2.9-inch Display based on BLE
  • Basic Installation
• BLE Provisioning in the SOPS Portal
  • Requirements and Limitations
  • Provision a Hub with Web Bluetooth
  • Add a Hub by Serial Number
  • Troubleshooting
• Installation Guide for Displays
  • 1. Secure Wall Mount Bracket
  • 2. Magic Sticker
  • 3. PVC Price Tag Holder

Integration (Cloud)

• Using Google Calendar
  • Set different time zones for google calendar events
  • Set a different time zone for google calendar
• Using Google Workspace
  • Get Started
  • Setting permissions for editing calendar events
• Using Office 365
  • Supported Account Types
  • No Manual App Registration
  • Authentication Method
  • Global Admin Authorization (Not Recommended)
  • Before you begin
  • How to create a room resource
  • Book the room in Outlook (recommended)
  • Verify calendar permissions
  • Authorize Microsoft 365 and bind a room
  • Add room common errors
  • FAQ & Troubleshooting

Integration (On-Premise)

• SOPS Pre-Purchase and Deployment Prerequisites
  • Confirm Before Purchase
  • Requirements by Data Source
  • Commonly Overlooked Requirements
  • Pre-Purchase Checklist
• SOPS Setup Navigation
  • Overview
  • Step 1: Deploy and Initialize SOPS
  • Step 2: Add Hubs and Displays First
  • Step 3: Choose Your Data Source
  • Step 4: Follow the Recommended Order
  • Step 5: Check What Is Shared vs. What Is Different
  • Step 6: Prepare Domain and HTTPS Only When Needed
  • Step 7: Complete Calendar Integration
  • Step 8: Bind Rooms, Calendars, and Devices
  • Step 9: Final Verification
  • Common Mistakes
  • Suggested Reading Order
• On-Premise Server (SOPS) Setup
  • Introduction
  • Preparation
  • Install
  • Setup
  • Usage
• Deploy SOPS on Amazon EC2
  • Before You Begin
  • Deployment Overview
  • AWS Documentation and Support Scope
• Using Exchange Server
  • Introduction
  • Create the room resources
  • Create a Service Account
  • Configure roles for service account
  • Connect SyncSign to your Exchange Server
  • Link the room calendars to SyncSign Displays
  • FAQ
• Using Google Calendar / Google Workspace
  • Summary
  • Create a Google Cloud Project and Enable APIs
  • Configure Google Auth Platform
  • Create OAuth Credentials
  • Connect Google Workspace to SOPS
• Using Microsoft 365
  • Summary
  • Register and Configure the Application
  • Create a Client Secret
  • Configure Microsoft 365 in the SOPS Portal
  • Authorize and Bind Calendars in the SOPS Portal
• Using CalDAV on NextCloud
  • How to create a room resource
  • Configuration on the SOPS
• Using CSV URL
  • Generate URL
  • Configuration on the SOPS
  • Features

Web Portal Instructions

• Hub Web Portal
  • How to Access the Hub Web Portal
  • Link Hub with an Account
  • Update Info on Displays
  • Template Setup
  • Calendars Management
  • Hub / Displays Management
  • Run Your Own Plug-in
  • Local API for Http Request
  • Check Hub Update
  • Check 7.5 Inch Display Update
  • Download System Log
• App Web Portal
  • How to Access the App Web Portal
• SOPS Portal
  • Manage Hubs
  • Manage Displays
  • Refresh Calendar Data from the Nodes Page
  • Configure the Organization Logo

Advanced Features

• Design Your Template
• SyncSign AI Skill
  • How to Use and Deploy
  • What This Skill Can Do
  • Focused Diagnostic Support
  • Typical Natural Language Requests
  • Suitable Business Scenarios
  • Capability Boundaries
• Work Modes
  • D75C-LEWI
  • D75R / D75Y
• WiFi Mode Setup for SyncSign Displays
  • Concept
  • Setup Guide
  • Battery Life Estimates
  • Create Customized Data Source Server
• Create Customized Render Data Server
  • Concept
  • Server Setup
  • Display Setup
  • Hub Setup (Not Available Yet)
• QR Code Function
• PAN Channel Planning
  • Background

Technical Info

• Firewall Configuration for Devices
  • Using with SyncSign Cloud
  • Using with SyncSign On-Premise Server
  • Using Hub’s Portal or Mobile Apps
• Firewall Configuration for Devices Linking with Cloud
  • Services by SyncSign (Outbound)
  • Basic Network Services (Outbound)
  • Services by Data Sources (Outbound)
• Network Requirements for Hub Device & Mobile Apps
  • Inbound to SyncSign Hub (Optional)
  • Services Required by SyncSign Mobile App / Web Portal (Outbound)
• Firewall Configuration for On-Premise Server (SOPS)
  • Background
  • Firewall Settings

Support

• Product Usage FAQ
  • Device Connectivity Issues
  • Question about Display Refresh Failure
  • Common Usage Questions
  • Where can I find more troubleshooting tips?
• Calendar Data Source FAQ
  • How to Choose the Right Calendar Data Source?
  • Cloud Calendar Webhook Endpoint for SOPS Must Be Publicly Reachable
  • Office 365 Related Issues
  • Display Synchronization Refresh Failure
  • Event Title Shows Organizer Name Instead of Event Subject
  • Other Issues
• Technical Specifications and Features
  • Product Information
  • Other Issues
• Feedback
• Responsible Vulnerability Disclosure