SyncSign’s User Manual

Get Started

• SyncSign Infrastructure Overview
  • Calendar System
  • SyncSign Server
  • SyncSign Hub
  • SyncSign Node

Hardware Usage Instructions

• SyncSign Hub H1
  • Start the Configuration
  • Bind hub to your account
  • Reset the Hub
  • Release Note
• SyncSign Hub H2
  • COMING SOON
• SyncSign Gateway Kit
  • What’s in the Box ?
  • Introduction
  • Specification
  • Installation
• 7.5-inch Display
  • Basic Installation
  • Work Modes
  • QR Code Function
  • Release Note
• 4.2-inch Display
• 2.9-inch Display
  • Basic Installation
  • Troubleshooting
• Installation Guide for Displays
  • 1. Secure Wall Mount Bracket
  • 2. Magic Sticker
  • 3. PVC Price Tag Holder

Integration (Cloud)

• Using Google Calendar
  • Set different time zones for google calendar events
  • Set a different time zone for google calendar
• Using Google Workspace (G Suite)
  • Get Started
  • Setting permissions for editing calendar events
• Using Office 365
  • How to create a room resource
  • Use Delegated User account to integrate

Integration (On-Premise)

• On-Premise Server (SOPS) Setup
  • Introduction
  • Preparation
  • Install
  • Setup
  • Usage
• Using Exchange Server
  • Introduction
  • Create the room resources
  • Create a Service Account
  • Configure roles for service account
  • Connect SyncSign to your Exchange Server
  • Link the room calendars to SyncSign Displays
  • FAQ
• Using Google Calendar/Google Workspace (G Suite)
  • Obtain the Developer Credentials for API Access
  • Setup the SOPS to Access the API
  • Calendar Integration on the SOPS
• Using Office 365
  • Summary
  • Obtain the Developer Credentials for API Access
  • Setup the SOPS to Access the API
  • Calendar Integration on the SOPS
• Using CalDAV on NextCloud
  • How to create a room resource
  • Configuration on the SOPS
• Using CSV URL
  • Generate URL
  • Configuration on the SOPS
  • Features

Web Portal Instructions

• Hub Web Portal
  • How to Access the Hub Web Portal
  • Link Hub with an Account
  • Update Info on Displays
  • Template Setup
  • Calendars Management
  • Hub / Displays Management
  • Run Your Own Plug-in
  • Local API for Http Request
  • Check Hub Update
  • Check 7.5 Inch Display Update
  • Download System Log
• App Web Portal
  • How to Access the App Web Portal

Advanced Features

• Design Your Template
• Work Modes
  • WiFi Only Mode
  • WiFi + ZigBee Dual Mode
  • ZigBee Only Mode
• WiFi Mode Setup for SyncSign Displays
  • Concept
  • Setup Guide
  • Battery Life Estimates
  • Create Customized Data Source Server
• Create Customized Render Data Server
  • Concept
  • Server Setup
  • Display Setup
  • Hub Setup (Not Available Yet)
• QR Code Function
  • How do employees use it?
  • How do administrators set it up?
• PAN Channel Planning
  • Background

Technical Info

• Firewall Configuration for Devices
  • Using with SyncSign Cloud
  • Using with SyncSign On-Premise Server
  • Using Hub’s Portal or Mobile Apps
• Firewall Configuration for Devices Linking with Cloud
  • Services by SyncSign (Outbound)
  • Basic Network Services (Outbound)
  • Services by Data Sources (Outbound)
• Network Requirements for Hub Device & Mobile Apps
  • Inbound to SyncSign Hub (Optional)
  • Services Required by SyncSign Mobile App / Web Portal (Outbound)
• Firewall Configuration for On-Premise Server (SOPS)
  • Background
  • Firewall Settings

Support

• FAQ
  • The screen doesn’t refresh to the SyncSign default interface after 2.9-Inch Display or 4.2-Inch Display is replaced with the batteries?
  • How to connect to a hidden WiFi SSID?
  • Requirements for the Logo uploaded?
  • How does it work?
  • What kind of integration details can you provide?
  • What are the distances of the communication?
  • What is the maximum number of displays each Hub could support?
  • Can the screen show other information?
  • What’s the main difference between these 3 sizes display?
  • Does the Display charge or replace the battery?
  • How do I know if the battery is used up?
  • Is there a backlight on the screen? What if it’s in the dark?
  • Can the battery life extend to be 5 years?
  • What is the method to store data?
  • Is this an 802.11 device or an 802.15.4 device, or both? If it’s 802.15.4, which protocol are you using?
  • How many colors can be displayed on the screen?
  • Why only 4.2” display has buttons and not others?
  • How is SyncSign attached to the door or wall?
  • What kind of API is it?
  • Why a Global Admin is needed for the O365 app method set up?
  • How to update the time zone for your Google Workspace (G Suite) resources?
  • What’s the MAC address of my IoT Hub?
  • What should I do if I cannot receive the verification code in my mailbox when registering an account?
  • Why the display cannot be back online in time when the hub was powered up after a long term of power off?
  • How to choose the HTTPS/TLS certificate issue mode in SyncSign On-Premise Server (SOPS)?
• Feedback
• Responsible Vulnerability Disclosure